Fine Points

Fees for Services
Virtual Administrative Assistant Services - $20.00 per hour

General Information
Hourly rates are billed in 15 minute increments.
Usual turnaround time is 2-3 business days.
Rush orders of 24 hours or less, and projects requiring weekend and/or holiday work - may be subject to 20% of invoice.
Poor quality and/or illegible source material - 20% of invoice.
There is a $10 minimum for all services.
All estimates are provided to the best of my ability following initial review and consultation.  Final invoice is based on actual project requirements. Differences greater than 25% between estimate total and actual requirements will be discussed with the client prior to completion of work.

By accepting work performed or services agreed upon, client assumes full responsibility for proofreading and accuracy of documents. Any errors or omissions found, thereafter, are not the responsibility of Sue's Divine Numbers.

Delivery
Product is delivered via diskette, cd, e-mail, fax or other as required by client.
No charge for e-mail delivery.
No charge for #10 envelope with one ounce postage within the U.S.
Mail over one ounce billed at current USPS rate.
Other delivery methods (FedEx, UPS, etc.) will be billed to client at cost.
All files are virus-checked prior to transmission.

Payments
A $50 deposit is required for all new clients. Further services will be billed
on the first and the fifteenth and payable upon receipt through PayPal
All accounts over 15 days may incur a monthly finance charge.
Special arrangements may be made for client to make payment through personal, business, cashiers check, money orders or credit card (PayPal).
$30 fee for returned checks.
Unpaid accounts over 30 days are subject to a monthly late charge.

Confidentiality keeps me in business. Nothing will be disclosed without consent of the client.